Bug ID 1989905: Running 'show system aaa primary-key' commands after setting a new primary key may fail with errors

Last Modified: Sep 16, 2025

Affected Product(s):
F5OS F5OS-A(all modules)

Known Affected Versions:
F5OS-A 1.5.2, F5OS-A 1.5.3, F5OS-A 1.8.0

Opened: Jul 21, 2025

Severity: 3-Major

Symptoms

After installing a new primary key, attempts to run "show system aaa primary-key" commands fail with the following message: Error: application communication failure This condition persists until the appliance is restarted.

Impact

Unable to get valid data from "show system aaa primary-key" commands.

Conditions

-- Recently installed a new primary key.

Workaround

Restart the appliance.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips