Last Modified: Oct 15, 2025
Affected Product(s):
BIG-IP APM
Known Affected Versions:
17.5.0, 17.5.1, 17.5.1.2, 17.5.1.3
Opened: Sep 04, 2025 Severity: 3-Major
Unable to Sync APM Policy with Policy Sync. Multiple errors are reported, from 'Sync cancelled' to 'General database error'. When attempting to sync a policy, you select a device group, add a note, click on advanced settings, and observe that only the SNAT pools are listed as dynamic resources with their checkboxes marked. If you uncheck these SNAT pools and try to sync the policy, an error is encountered stating "General Database Error." However, if you leave the SNAT pools as dynamic resources and proceeds to sync, another error is displayed: "SNAT pool /Common/<snat pool name> must reference at least one translation address."
Can't sync a specific policy.
APM Policy-sync is configured
Perform the steps K14321272, making sure to NOT check the SNAT pool from dynamic resources attempting to policysync. Policy-sync is only for the APM objects, not for the LTM objects.
None