Symptoms

When the user selects any created virtual server to see the read-only details, the error "General database error retrieving information." is displayed on the screen.

Impact

The guest or manager role users were restricted to read or create a new virtual server configuration

Conditions

Create a user with guest or manager role and try to read the virtual server configs

Workaround

None

Fix Information

Added the json profile to the known list during validation of non admin user

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips