Bug ID 2119061: Authentication failures not logged at default level in authentication-mgr and user-manager

Last Modified: Jun 19, 2026

Affected Product(s):
F5OS F5OS-A, F5OS-C(all modules)

Known Affected Versions:
F5OS-A 1.5.1, F5OS-A 1.5.2, F5OS-A 1.5.3, F5OS-A 1.5.4, F5OS-A 1.7.0, F5OS-A 1.8.0, F5OS-A 1.8.1, F5OS-A 1.8.2, F5OS-A 1.8.3, F5OS-A 1.8.4, F5OS-C 1.6.0, F5OS-C 1.6.1, F5OS-C 1.6.2, F5OS-C 1.6.4, F5OS-C 1.8.0, F5OS-C 1.8.1, F5OS-C 1.8.2

Opened: Oct 06, 2025

Severity: 3-Major

Symptoms

When LDAP authentication fails due to TLS certificate validation errors (e.g., "unable to get local issuer certificate"), these failures are not captured in the default log level of authentication-mgr or user-manager. As a result, administrators must enable debug logging to obtain useful diagnostic information about the failure.

Impact

- Administrators are unable to diagnose LDAP/TLS authentication failures using standard logs. - Additional troubleshooting steps (enabling debug logging) are required to obtain error details. - Increases time to resolution and may delay identification of root cause for authentication issues.

Conditions

Running F5OS-C 1.8.1 (VELOS platform) or lower version. LDAP authentication is configured for the system.

Workaround

Enable debug logging for authentication-mgr and user-manager to capture detailed error messages related to LDAP/TLS failures.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips