Bug ID 2131677: PSU inventory data shows "Not Available" on F5OS-A

Last Modified: Mar 01, 2026

Affected Product(s):
F5OS F5OS-A(all modules)

Known Affected Versions:
F5OS-A 1.8.0, F5OS-A 1.8.1, F5OS-A 1.8.2, F5OS-A 1.8.3

Opened: Oct 14, 2025

Severity: 3-Major

Symptoms

After PSU power test, F5OS reports PSU serial/part number as "Not Available" and shows empty state. Platform-hal logs "wrong common header format version: 0" and "wrong zero checksum 255 != 254" errors. PSU functions normally but inventory data unavailable.

Impact

Incorrect PSU inventory display.

Conditions

Occurs after PSU power test/reseat PSU FRU EEPROM corrupted Failed to read the Seriel number.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips