Bug ID 2137577: After upgrading, system health shows "disk encryption" as unhealthy even when UEFI communication is successful

Last Modified: Oct 21, 2025

Affected Product(s):
F5OS F5OS-A, Install/Upgrade(all modules)

Known Affected Versions:
F5OS-A 1.8.3

Opened: Oct 19, 2025

Severity: 2-Critical

Symptoms

When upgrading from a version before 1.8.2 to version 1.8.2 or later, the system may incorrectly show "Disk Encryption" as unhealthy. This happens because version 1.8.2 and above include new Full Disk Encryption (FDE) files. After the upgrade—but before firmware alignment is complete—the system starts checking for these files. Since the firmware isn’t fully initialized yet, it can't find them and marks the related components as unhealthy. After firmware alignment and a reboot, the files become available, but the system does not update the component status again, so the health remains marked as unhealthy.

Impact

System hardware health is incorrectly shown as unhealthy.

Conditions

Occurs when upgrading from a version earlier than 1.8.2 to version 1.8.2 or later.

Workaround

The user can reset the component attributes by calling below API as below: docker exec -it diag-agent psf run POST:components/reset component=appliance/hardware/drives/disk-encryption

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips