Bug ID 2152301: After upgrading from version 17.1.2 to 17.5.1.3, the guest-role user is unable to run the command show running-config in TMSH.

Last Modified: Dec 19, 2025

Affected Product(s):
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
17.5.1, 17.5.1.2, 17.5.1.3

Opened: Nov 14, 2025

Severity: 3-Major

Symptoms

Guest-role user is unable to run the command show running-config in TMSH. Executing this command from TMSH results in an error: "Unexpected Error: Can't display all items, can't get object count from mcpd" MCPD throws error: result_message "01070823:3: Read Access Denied: user (myguest) type (HPKE Key)"

Impact

Unable to show the running config, or use list or list sys commands.

Conditions

Except for all these 4 user roles, all the other user roles (operator, cert manager, app editor...etc) hit the same error. - admin - resource-admin - log-manager - auditor

Workaround

Login with an account with admin access.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips