Bug ID 2152445: "Live Update" API is unresponsive after upgrade and recover only after tomcat restart

Last Modified: Dec 13, 2025

Affected Product(s):
BIG-IP ASM, Install/Upgrade(all modules)

Known Affected Versions:
17.1.3

Opened: Nov 16, 2025

Severity: 3-Major

Symptoms

After upgrading BIG-IP, the Live Update GUI displays an empty installation list. Errors are logged in the Tomcat log file. When attempting to refresh the Live Update page, additional errors appear in the Live Update log file.

Impact

After the upgrade, BIG-IP retains the latest signatures that were present before the upgrade. The Live Update feature becomes non-functional until it is restarted.

Conditions

"Live Update" has very long list of installations of ASU files.

Workaround

Before upgrading, shorten ASU file installations by removing old entries. This helps prevent issues. If a problem occurs, restart the Live Update system.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips