Bug ID 2183297: Controller stuck with continuous Software Management service restart post power down event

Last Modified: Dec 27, 2025

Affected Product(s):
F5OS F5OS-C(all modules)

Known Affected Versions:
F5OS-C 1.8.2

Opened: Dec 09, 2025

Severity: 2-Critical

Symptoms

After a power down event, in a rare occurrence, the Software Management service can keep on restarting leaving the controller in bad state with ConfD down and Openshift install stuck.

Impact

Platform services will be down, resulting in the controller being in a bad state. ConfD will not be accessible.

Conditions

It can occur on a fully loaded chassis if any of the ISO's *_state or *_mount file contents are missing after power down event.

Workaround

Check for the empty *_state or *_mount files under /var/import. Delete the empty files and restart Software Management service.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips