Bug ID 2199541: BIG-IP GUI auth-pam-idle-timeout behaves as if capped at 1200 seconds when configured with higher values

Last Modified: Jan 13, 2026

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
17.1.1.4, 17.1.2, 17.1.2.1, 17.1.2.2, 17.1.3

Opened: Jan 07, 2026

Severity: 3-Major

Symptoms

BIG-IP GUI users are logged out after 1200 seconds of inactivity, regardless of the configured value of sys httpd auth-pam-idle-timeout when the value exceeds 1200 seconds. HTTPD / mod_auth_pam debug logs explicitly report: AUTHCACHE Error processing cookie XXXXX - Cookie Expired (idle_timeout=1200)

Impact

GUI users are logged out after 1200 seconds of inactivity.

Conditions

Sys httpd auth-pam-idle-timeout is configured to a value greater than 1200 seconds.

Workaround

Login back with the same credentials once after getting logged out

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips