Bug ID 2201365: Intermittent webUI startup failure after F5OS v1.8.x upgrade caused by SSL certificate generation issue

Last Modified: Apr 23, 2026

Affected Product(s):
F5OS F5OS-A, F5OS-C(all modules)

Opened: Jan 13, 2026

Severity: 3-Major

Symptoms

In rare cases after upgrading to F5OS v1.8.x, the Web GUI (httpd) may fail to start. System logs may show a missing ServerName directive, and the /etc/auth-config/default/f5os.cert file may be missing or zero bytes.

Impact

The webUI is completely unavailable. CLI and API access remain functional.

Conditions

This issue can occur in certain scenarios where the upgrade process fails to properly generate or retain the f5os.cert certificate file, and the authentication-manager does not recover from the missing or empty certificate, resulting in an invalid httpd configuration.

Workaround

Restart the authentication-mgr and http-server services using the following CLI command: system diagnostics os-utils docker restart node platform service authentication-mgr system diagnostics os-utils docker restart node platform service http-server

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips