Bug ID 2230705: SSL handshake failure with Session Ticket that is rejected by backend server

Last Modified: Mar 09, 2026

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
21.0.0, 21.0.0.1

Opened: Mar 05, 2026

Severity: 3-Major

Symptoms

SSL handshake failure occurs with "Connection error: ssl_hs_rx:5756: alert(10) unexpected msg" found in /var/log/ltm

Impact

- Service is disrupted because of a handshake failure.

Conditions

- Server SSL profile is enabled with the Session Ticket feature - Backend server also supports Session Ticket - Backend server rejects the Session Ticket sent by the BIG-IP

Workaround

Disable the Session Ticket feature on the Server SSL Profile or the backend server.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips