Bug ID 2240913: Qkview in BIG-IP v17.5.1.4 and v17.5.1.5 fails to include many files

Last Modified: Mar 19, 2026

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
17.5.1.4, 17.5.1.5

Opened: Mar 11, 2026

Severity: 1-Blocking

Symptoms

A QKview collected from a device running BIG-IP v17.5.1.4 or v17.5.1.5 fails to collect - files in the filestore (/config/filestore) - per-partition configuration files (/config/partitions/) - the /config/.diffVersions directory - the systemd journal files (/var/log/journal) And other directories.

Impact

Qkview is missing important files.

Conditions

BIG-IP system running v17.5.1.4 or v17.5.1.5

Workaround

There is no workaround to include these files in a QKview. If the files are necessary for troubleshooting an issue, they must be collected manually.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips