Bug ID 2296793: Supported optic reports UNKNOWN state after upgrade

Last Modified: Jul 15, 2026

Affected Product(s):
F5OS F5OS-C(all modules)

Fixed In:
F5OS v2.0.0

Opened: May 18, 2026

Severity: 2-Critical

Symptoms

After a system upgrade, a supported optic may report its state as UNKNOWN even though the system supports it.

Impact

For any optics that require specific tuning values, they will not be applied and may result in unexpected or inconsistent behavior.

Conditions

This issue occurs when optics are inserted in the system before a live upgrade.

Workaround

Remove and reinsert the affected optic, or reboot the device.

Fix Information

The optics-mgr process was timing out before it could retrieve optic data. The timeout period has been extended to allow the system to complete the data request.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips