Bug ID 2333065: APM Logon Page Fails for Usernames Containing Single Quote (')

Last Modified: Jul 28, 2026

Affected Product(s):
BIG-IP APM(all modules)

Fixed In:
21.1.0.1, 21.0.0.3, 17.1.3.4

Opened: Jun 11, 2026

Severity: 2-Critical

Symptoms

After upgrading to BIG-IP APM version 17.1.3.2, users with a single quote (') in their surname or username (e.g., "o'brien", "labmno'test") are unable to log in via the APM logon page. The system logs show input validation failures for such usernames, with hexadecimal conversion of the input value and error messages indicating rejection

Impact

Legitimate users with a single quote in their username or surname cannot log in to applications protected by BIG-IP APM. This affects user access and may disrupt business operations with such naming conventions

Conditions

BIG-IP APM version 17.1.3.2 Usernames containing a single quote (') character

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips