Bug ID 2493253: [f5vpn][Windows]APM Browser VPN: Persistent status popup remains after successful Network Access connection in Chrome/Edge with Edge Client 7.2.7.x

Last Modified: Oct 09, 2026

Affected Product(s):
APM-Clients APM, Install/Upgrade(all modules)

Known Affected Versions:
7.2.7, 7.2.7.1, 7.2.7.2

Opened: Aug 31, 2026

Severity: 3-Major

Symptoms

When launching a Network Access resource using Chrome-based browsers in APM Browser VPN, the VPN tunnel establishes successfully. However, the status pop-up remains displayed indefinitely and does not close automatically as expected.

Impact

This issue affects user experience by causing confusion and inconvenience as the status pop-up does not automatically close, despite the VPN tunnel being successfully established.

Conditions

-- The issue occurs after upgrading to Edge Client version 7.2.7.0. -- Reproducible with both modern and standard APM policies. -- Observed on BIG-IP version 17.5.1.5 and Edge Client versions 7.2.7.0 and 7.2.7.1. -- The problem is specific to Chrome-based browsers. -- Internal validation confirms that the issue is not present with Edge Client Controls version 7.2.6.2.

Workaround

As a temporary solution, users can manually close the status pop-up after successful VPN tunnel establishment.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips