Last Modified: Oct 01, 2018
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Known Affected Versions:
11.1.0, 11.2.0, 11.2.1
Opened: May 19, 2013
Devices in a manually synchronized device group report as unsynchronized if a scheduled report is run in the background.
Scheduled report transmission causes devices to become out of sync.
When the chart scheduler runs, it stores information in the database related to emailed reports. This data causes the devices in the device group to go out of sync, even with no other changes being made.
There is no workaround for this issue.
Devices no longer report as unsychronized due to scheduled report transmission.