Symptoms

If you use 3rd party PPTP VPN connection and connect to BIG-IP Edge Gateway over this PPTP tunnel, MAC OS X Edge Client will fail to connect after initially establishing successful connection with BIG-IP Edge Gateway.

Impact

MAC OS X Edge Client fails to establish network access connection.

Conditions

MAC OS X inbuilt PPTP client software, BIG-IP Edge Gateway and BIG-IP MAC OS X Edge Client. Its untested but its very much possible to see this issue with some other third party PPTP client software too.

Workaround

None.

Fix Information

BIG-IP Edge Client for MAC OS X code now handles network access over a third party PPTP VPN connection.

Behavior Change