Bug ID 421901: The 'Restore down' button can be hidden for full-screen RDP resources.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.6.2 HF1, 11.6.0, 11.6.1, 11.6.2, 11.6.3,,,,, 11.6.4, 11.6.5,,,, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0, 11.6.0 HF4, 11.5.1 HF6

Opened: May 26, 2013

Severity: 4-Minor


The issue occurs when a user clicks the 'Restore down' button. After that RDP is inside a window but the maximize button is grayed out so user is not able to restore window to full screen.


End users report that they are unable to restore the window to full screen.


This occurs for VPN users using RDP resources.



Fix Information

You can specify showrestorebutton:i:0 in Custom Parameters for a remote desktop of the RDP type. The Restore down button will no longer display.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips