Bug ID 421901: The 'Restore down' button can be hidden for full-screen RDP resources.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.6.2 HF1, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0, 11.6.0 HF4, 11.5.1 HF6

Opened: May 26, 2013

Severity: 4-Minor

Symptoms

The issue occurs when a user clicks the 'Restore down' button. After that RDP is inside a window but the maximize button is grayed out so user is not able to restore window to full screen.

Impact

End users report that they are unable to restore the window to full screen.

Conditions

This occurs for VPN users using RDP resources.

Workaround

None

Fix Information

You can specify showrestorebutton:i:0 in Custom Parameters for a remote desktop of the RDP type. The Restore down button will no longer display.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips