Last Modified: Feb 13, 2019
See more info
Known Affected Versions:
11.2.1, 11.3.0, 11.4.0
11.4.1, 11.3.0 HF8, 11.2.1 HF10
Opened: Jun 06, 2013
Related AskF5 Article: K14538
When an F5 OPT-0011-00 1Gb LX fiber SFP is inserted into an SFP port in a BIG-IP 2000-/4000-series appliance, the network interface is shown as "missing". When connected via proper fiber cable to a matching SFP on another system, the network interface never comes up and continues to show a status of "missing".
Unable to use long-range 1Gb fiber SFPs (including F5-branded part OPT-0011-00) with BIG-IP 2000-/4000-series appliances.
This problem occurs on BIG-IP 2000-/4000-series appliances running BIG-IP v11.2.1 through 11.4.1, with F5 OPT-0011-00 1Gb LX fiber SFPs.
F5 OPT-0011-00 1Gb LX fiber SFPs are now enabled successfully when inserted into an SFP port in a BIG-IP 2000-/4000-series appliance.