Bug ID 424195: PCoIP view connection suddenly disconnects.

Last Modified: Apr 28, 2025

Affected Product(s):
BIG-IP APM, LTM(all modules)

Known Affected Versions:
11.4.0, 11.4.1

Fixed In:
11.5.0, 11.4.1 HF2, 11.4.0 HF4

Opened: Jun 28, 2013

Severity: 2-Critical

Related Article: K15109

Symptoms

Sometimes PCoIP view connection can be forcibly disconnected because APM session expires prematurely.

Impact

User has to reconnect to his desktop.

Conditions

Can happen randomly on any system with 2 or more TMMs.

Workaround

Set APM sesison expiration time to some big enough value.

Fix Information

Now APM session doesn't time out until PCoIP view connection is closed.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips