Bug ID 424958: No PDF attachment is received in ASM Scheduled Charts

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
10.2.3, 10.2.4

Opened: Jul 10, 2013
Severity: 2-Critical

Symptoms

Scheduled ASM Chart reports are received without charts data (no PDF file). Running the command "php /ts/dms/script/scheduler/cronjob.php -fa" results in output similar to this: > Attempting to send schedule "<some report name>" to <n> recepients. > Generated file No data when in fact there is data in the system.

Impact

Scheduled charts for whole groups are useless.

Conditions

Schedule is using a user saved chart with Web Application filter set on any of the Web Application Groups (instead of single Web Application).

Workaround

Creating a schedule for each Web Application by itself.

Fix Information

None

Behavior Change