Last Modified: Jul 12, 2023
Affected Product(s):
BIG-IP APM
Known Affected Versions:
11.4.0, 11.4.1
Fixed In:
11.5.0, 11.4.1 HF2, 11.4.0 HF6
Opened: Jul 22, 2013 Severity: 3-Major Related Article:
K14614
The epsec installation fails after you attempt to install it from the list on the Package Status screen. 1. Configure an 11.4.0 device 2. Upload any epsec ISO using the Configuration utility (used v1.0.0-242.0) 3. Select uploaded epsec package in the list on the Package Status page 4. Click Install Package 5. Note that the package installation fails
Unable to install epsec packages.
The following conditions reproduce this issue: 1. Configure an 11.4.0 device 2. Upload any epsec ISO using the Configuration utility (used v1.0.0-242.0) 3. Select uploaded epsec package in the list on the Package Status page 4. Click Install Package 5. Note that the package installation fails A new epsec package is uploaded for the first time and then an installation is attempted. The error occurs because the /Images folder is missing. After this folder is created, subsequent installs go through.
There are 2 workarounds - 1. Use TMSH to create a folder in the /Common/EPSEC path: root@(bigip114-1-demo)(cfg-sync Standalone)(Active)(/Common/EPSEC)(tmos.sys.folder)# create Images And then try the installation again. 2. Change the bigip.conf config: apm epsec epsec-package /Common/epsec-1.0.0-242.0.iso { cache-path /config/filestore/files_d/Common_d/epsec_package_d/:Common:epsec-1.0.0-242.0.iso_110044_1 oesis-version 3.6.7336.2 revision 1 version 1.0.0-242.0 } - mv /config/filestore/.trash_bin_d/.current_d/Common_d/epsec_package_d/\:Common\:EPSEC\:Upload\:epsec-1.0.0-242.0.iso_110044_1 /config/filestore/.trash_bin_d/.current_d/Common_d/epsec_package_d/\:Common\:epsec-1.0.0-242.0.iso_110044_1 - touch /config/filestore/.trash_bin_d/.current_d/Common_d/epsec_package_d/:Common:EPSEC:Upload:epsec-1.0.0-242.0.iso_110044_1 - tmsh load sys config
When an admin tries to upload and install a new epsec package, the admin will no longer see a Configuration error.