Bug ID 426844: In Admin UI, import of CSV file with users very slow to process complete CSV.

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP None(all modules)

Known Affected Versions:
11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3,,,,, 11.6.4, 11.6.5,,,, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,,, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1

Fixed In:

Opened: Aug 01, 2013

Severity: 2-Critical

Related Article: K10354385


Importing users from a file into a local user database takes a long time. The admin must wait until all users get created. The wait time depends of number of users.


The import process takes an excessive amount of time to complete or fails to complete.


This issue occurs when all of the following conditions are met: -- You attempt to import local users by using the 'Import from CSV' option. -- The CSV file contains a large number of user entries.


To work around this issue, you can reduce the number of users in the CSV files and attempt to restart the import process.

Fix Information

The performance of a bulk user import operation from a CSV file into APM local user database via the Admin GUI is improved dramatically.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips