Bug ID 427819: Network Access PAC remains when network access has a hard shutdown

Last Modified: Nov 22, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.2.1, 11.3.0, 11.4.0, 11.4.1

Fixed In:
11.5.0, 11.4.1 HF2, 11.4.0 HF4, 11.3.0 HF8, 11.2.1 HF10

Opened: Aug 13, 2013
Severity: 3-Major
Related Article:


Network Access can modify Internet Proxy settings PAC to enforce proxy and split tunneling configuration. Network Access being abruptly terminated can result in the proxy configuration not being removed.


Users may lose access to Web-resources via browser.


Hard shutdown event during Network Access connection with configured Client Proxy Settings.


Manually clean up Internet Proxy settings.

Fix Information

Network access restores proxy settings when a user signs out from a Windows-based session and schedules proxy cleanup operations to start on the next Windows user sign in.

Behavior Change