Bug ID 429057: Upgrade ASM failed from 10.2.x into 11.3 versions . (duplicate entries of internal_config_items. )

Last Modified: Apr 28, 2025

Affected Product(s):
BIG-IP ASM, Install/Upgrade(all modules)

Known Affected Versions:
11.3.0, 11.4.0, 11.4.1

Fixed In:
11.5.0, 11.3.0 HF8

Opened: Aug 28, 2013

Severity: 3-Major

Symptoms

After roll-forward from 10.2.x into 11.3.x you encounter the following in /var/log/asm: crit g_server_rpc_handler_async.pl[13009]: 01310027:2: ASM subsystem error (asm_config_server.pl,F5::DbUpgrade::__ANON__): DBD::mysql::db do failed: Duplicate entry '500' for key 'PRIMARY'

Impact

After roll-forward of customer setup from 10.2.x into 11.3.x the customer experienced multiple user-defined values.

Conditions

After roll-forward of setup from 10.2.x into 11.3.x

Workaround

N/A

Fix Information

Additional user-defined values in the Application Security > Advanced Configuration > System Variables screen are now upgraded correctly.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips