Bug ID 429704: In local DB user list UI, cannot unlock the locked-out user.

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.1

Fixed In:
11.5.0, 11.4.1 HF2

Opened: Sep 04, 2013
Severity: 2-Critical
Related AskF5 Article:
K14746

Symptoms

When a user navigates to "Access Policy" >> "Local User DB" >> "Manage Users", the button "Unlock User" is enabled when status of user account is unlocked; disable when status of user account is locked out.

Impact

User cannot unlock "locked-out" user via GUI.

Conditions

N/A.

Workaround

To unlock user, run command: ldbutil --update --uname=XXX --instance=XXX --locked_out=0 --lockout_start=0 --login_failures=0

Fix Information

The Disable/Enable logic for Unlock User button is fixed.

Behavior Change