Bug ID 430205: getChassisPwr error messages in VIPRION C2000-series chassis when power supply removed.

Last Modified: Nov 22, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP All(all modules)

Known Affected Versions:
10.2.2, 10.2.3, 10.2.4, 11.0.0, 11.1.0, 11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1

Fixed In:
11.4.1 HF10

Opened: Sep 10, 2013
Severity: 3-Major

Symptoms

If one of the power supplies in a VIPRION C2200 or C2400 chassis is removed while the system is running on at least one blade, warning messages similar to the following are logged in the LTM log: warning chmand[*]: 012a0004:4: getChassisPwr err: LopDev: sendLopCmd: Lopd status: 1 packet: action=1 obj_id=54 sub_obj=0 slot_id=10 result=19 len=0 crc=462c payload= (error code:0x19).

Impact

Excessive error messages logged in the LTM log. These are benign error messages that can be ignored.

Conditions

1. VIPRION C2200 or C2400 chassis with 2 power supplies inserted and operating (connected, supplying power). 2. At least one blade running. 3. One of the power supplies is then removed.

Workaround

Available workarounds: 1. Reinsert/reconnect the missing power supply. 2. Ignore these benign messages.

Fix Information

Excessive getChassisPwr errors are no longer logged when a power supply is removed from a running VIPRION C2000-series chassis.

Behavior Change