Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP APM
Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2, 11.5.2 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4
Fixed In:
12.0.0, 11.6.0 HF5, 11.5.3, 11.4.1 HF9
Opened: Sep 19, 2013 Severity: 3-Major Related Article:
K17217
In scenarios where there are multiple slots on a chassis in an HA pair (in both vCMP and chassis only mode), the error "Access Policy configuration has changed on gateway" might be displayed when a user connects to a virtual server.
Customer would see following message when they connect to virtual server "Access Policy configuration has changed on gateway"
It can occur in conditions when : - right after when the whole chassis is rebooted - secondary/slave slot's tmm cores. - disabling a slot on chassis
To work around the problem, type the command "bigstart restart apd" on the primary slot.
The issue is fixed by having the primary blade of the chassis/vCMP to recreate config snapshots if a secondary blade transitions from online to offline and vice versa.