Bug ID 431381: F5 RDP error message stays after closing full screen Win8/Server2012 favorite

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.1

Fixed In:
11.5.0, 11.4.1 HF2, 11.4.0 HF4

Opened: Sep 23, 2013
Severity: 3-Major

Symptoms

When user closes full screen Win8 or Server 2012 favorite, Java applet and browser popup stays. Applet has alert message: "Connection terminated. Unknown reason" and closes only after clicking OK button.

Impact

- A popup message showing "Connection terminated. Unknown reason" remains open until the user clicks at the "OK" button

Conditions

- User accesses remote resource using JavaRDP - User is using Windows8 or Server 2012 - User is in full screen mode and then closes it

Workaround

n/a

Fix Information

Improved JavaRDP compatibility with Windows 8 / 2012 Server hosts.

Behavior Change