Bug ID 432636: Citrix, VMware View, JavaPatcher, MobileSDK connections sometimes do not update session statistics and session inactivity timeout

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.0.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.5.1 HF1, 11.6.1 HF1, 11.5.1 HF2, 11.6.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.6.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.1.0, 11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1

Fixed In:
11.5.0, 11.4.1 HF2, 11.4.0 HF4, 11.2.1 HF10

Opened: Oct 02, 2013

Severity: 2-Critical

Related Article: K15132

Symptoms

Citrix, VMware View, JavaPatcher, MobileSDK connections sometimes do not update session statistics and session inactivity timeout

Impact

User's session statistics and inactivity timeout are not updated for Citrix, VMware View, JavaPatcher, MobileSDK connections. If no other activity is present, user is logged out due to inactivity timeout.

Conditions

BIG-IP with about 10 tmms. Note: You can determine the number of TMM instances running on the BIG-IP APM system using the following command from the command line: ps Hax | grep -c "tmm.[0-9]".

Workaround

None.

Fix Information

Citrix, VMware View, JavaPatcher, MobileSDK connections now always update session statistics and inactivity timeout.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips