Bug ID 433982: APM Portal Access does not detect Internet Explorer 11

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
10.2.4, 11.2.1, 11.3.0, 11.4.0, 11.4.1

Fixed In:
11.5.0, 11.4.1 HF2, 11.4.0 HF6, 11.3.0 HF9, 11.2.1 HF11, 10.2.4 HF8

Opened: Oct 15, 2013

Severity: 2-Critical

Related Article: K17390


Internet Explorer has changed user-agent string format and APM Portal Access feature does not always recognize it correctly. As a result some sites can be displayed incorrectly in Internet Explorer 11.


Some web-applications can be displayed incorrectly.


Using Portal Access with Internet Explorer 11 for access web-applications.


There is no workaround at this time.

Fix Information

Detection of Internet Explorer is improved in APM Portal Access.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips