Bug ID 435682: eamtest tool may fail while checking if the requested resource is protected due to exception thrown by SDK.

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.2.1, 11.3.0, 11.4.0, 11.4.1

Fixed In:
11.5.0, 11.4.1 HF9

Opened: Oct 28, 2013

Severity: 3-Major

Symptoms

What happened was, on requesting a resource, EAM will verify if a requested resource is protected by OAM server through the Oracle ASDK API, and an OAM exception occurred (Error 310 )due to internal server issues. This error was not caught and handled properly in EAMTEST. Later, when another Oracle ASDK API is called for checking if the resource is protected again, it may throw another exception, which causes eam plugin to be terminated.

Impact

eamtest tool cored

Conditions

Internal server issues or connectivity issues caused OAM SDK to throw an exception and this was not handled properly in eamtest tool.

Workaround

no workaround for eamtest to complete successfully.

Fix Information

If APM attempts to verify whether a resource is protected when a connectivity failure to the OAM server occurs, APM handles the failure gracefully.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips