Bug ID 437795: Intermittent Citrix Receiver hang due to TCP window size reduction

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1

Fixed In:
11.5.0, 11.4.1 HF4, 11.4.0 HF8

Opened: Nov 13, 2013

Severity: 3-Major

Symptoms

Citrix Receiver might hang intermittently.

Impact

Citrix Receiver hangs.

Conditions

BIG-IP reduces TCP window size to zero for Citrix Receiver connection.

Workaround

None.

Fix Information

Fixed intermittent Citrix Receiver hang due to TCP window size being reduced to zero by BIG-IP.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips