Bug ID 437952: VPN installation is not launched under PWS on Windows 8.1

Last Modified: Nov 22, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
10.2.4, 11.0.0, 11.1.0, 11.2.0, 11.2.1, 11.3.0, 11.4.0

Fixed In:
11.5.0, 11.4.1 HF2, 11.4.0 HF6, 11.3.0 HF9, 11.2.1 HF11, 10.2.4 HF8

Opened: Nov 14, 2013
Severity: 3-Major


VPN installation is not launched under Protected Workspace (PWS) on Microsoft Windows 8.1.


User can't install VPN components under PWS.


Client OS is Windows 8.1. Protected mode of Microsoft Internet Explorer (IE) is enabled and APM is not in trusted sites.


Disable IE's protected mode or add APM to trusted sites.

Fix Information

VPN installation now launches under Protected Workspace (PWS) on Windows 8.1.

Behavior Change