Bug ID 438045: Web Services signature verification failed.

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9

Fixed In:
11.6.0, 11.4.1 HF6

Opened: Nov 15, 2013
Severity: 3-Major
Related AskF5 Article:


Uploading an SSL certificate to the Web Services Security configuration may generate an error message. As a result of this issue, you may encounter one or more of the following symptoms: -- The Web Services signature verification fails. -- Uploading the client certificate to the BIG-IP system causes validation to fail, and the system generates an error message similar to the following example: Validation failed. Please upload valid .PEM file


Web Services signature verification failed.


This issue occurs when all of the following conditions are met: -- You are configuring the Web Service Security settings in an XML profile. -- You attempt to import client or server certificates into the BIG-IP ASM certificate pool.



Fix Information

This release fixes web services signature verification for inclusive namespaces.

Behavior Change