Last Modified: Nov 07, 2022
Known Affected Versions:
11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5
11.6.0, 11.5.1 HF6
Opened: Dec 03, 2013 Severity: 3-Major Related Article:
Related Article: K15306
The BIG-IP system does not reconnect to SafeNet HSM if the connection is interrupted. That means that SSL connections that utilize a key stored on the network HSM fail.
When this occurs, the system experiences traffic interruptions for SSL connections that utilize a key stored on the network HSM until manual corrective action is taken.
This occurs when the BIG-IP system is configured to use a SafeNet network HSM and the connection between the BIG-IP system and the network HSM is interrupted.
To work around this issue, restart the pkcs11d process using the command 'tmsh restart sys service pkcs11d'.
The BIG-IP system now reconnects to SafeNet HSM if the connection is interrupted, so connections continue as expected.