Bug ID 440022: APM Webtop fails to render Citrix apps when Citrix resource uses pool and Kerberos SSO

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0

Fixed In:
11.6.0, 11.5.1, 11.5.0 HF1, 11.4.1 HF4, 11.4.0 HF8

Opened: Dec 06, 2013

Severity: 2-Critical

Related Article: K15221

Symptoms

An APM webtop fails to render Citrix apps.

Impact

APM webtop fails to render Citrix apps

Conditions

Citrix resource uses pool and Kerberos SSO

Workaround

If single XML broker per Citrix Resource is used, the workaround is to specify the broker's IP address in Citrix Resource instead of pool. There is no workaround if multiple XML brokers per Citrix Resource are used

Fix Information

Now an APM webtop renders Citrix apps when a Citrix resource uses a pool and Kerberos SSO.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips