Bug ID 440380: Citrix Receiver for iOS might fail to connect through APM in integration mode

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4

Fixed In:
12.0.0

Opened: Dec 10, 2013
Severity: 3-Major
Related AskF5 Article:
K17258

Symptoms

Citrix Receiver for iOS might fail to connect through APM in integration mode.

Impact

Receiver fails to connect. APM logs contain entries similar to the following: Invalid APM ticket: SOCKS 'ica'.

Conditions

This occurs in integration mode when the ICA file generated by backend is missing the following properties: DoNotUseDefaultCSL=On, HTTPBrowserAddress=!, LocHttpBrowserAddress=!.

Workaround

There is no workaround.

Fix Information

Now Citrix Receiver for iOS can connect through APM when the ICA file generated by the backend is missing the following properties: DoNotUseDefaultCSL=On, HTTPBrowserAddress=!, LocHttpBrowserAddress=!.

Behavior Change