Bug ID 441316: Configuration Utility page System :: Logs :: Configuration :: Options not accessible.

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
11.4.1, 11.4.1, 11.4.1, 11.4.1

Fixed In:
11.5.0, 11.4.1 HF6

Opened: Dec 19, 2013

Severity: 2-Critical

Related Article: K53030556

Symptoms

When using the Configuration Utility, users who visit System :: Logs :: Configuration and click on the Options tab will see an error message('General database error retrieving information.') instead of the page.

Impact

Page is inaccessible.

Conditions

User visits the page and clicks on the Options tab.

Workaround

Configure options in TMSH.

Fix Information

User can now use the GUI to access Configuration Utility page System :: Logs :: Configuration :: Options without error.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips