Bug ID 441482: SWG is seen on platforms with less than 8 GB of memory

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP SWG(all modules)

Known Affected Versions:
11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.1.0

Opened: Dec 22, 2013

Severity: 3-Major

Related Article: K17179

Symptoms

Although there is a tmsh provision command shown for Secure Web Gateway (SWG) on platforms with less than 8 GB of memory, running the command fails because there is no support for SWG on those platforms.

Impact

Provisioning fails with a message similar to the following: Provisioning failed with error 1 - 'Memory limit exceeded. 5656 MB are required to provision these modules, but only 3964 MB are available.'

Conditions

This applies to certain BIG-IP appliances that have less than 8 GB of memory, and to vCMP and VE guests with less than 8 GB of memory allocated. (For memory information, see the Platform Guide for your platform.)

Workaround

Do not attempt to provision SWG on platforms with less than 8 GB of memory.

Fix Information

SWG on 1600/3600 provisioning is restricted due to platform memory limitation.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips