Bug ID 441631: WebSSo may take 100% if new instance started manually

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10

Fixed In:
11.6.0, 11.5.0 HF1, 11.4.1 HF9

Opened: Dec 26, 2013

Severity: 3-Major

Related Article: K15431

Symptoms

100% of CPU resources could be used by the websso process if it is not started properly. A WebSSO session should be started/restarted using bigstart script. However, if /etc/bigstart/scripts/websso.start script is running manually when previous websso.N proccesses are still working, then it will bring up new websso.N instances that will cause original websso.N proccess to spin in a loop and could use up to 100% of CPU resources.

Impact

original websso.N do not function properly and takes ~100% CPU

Conditions

websso started manually

Workaround

bigstart restart websso

Fix Information

Now you cannot start more than one instance of WebSSO for every MCPD channel number. For example, if websso.3 is running, then you cannot manually start websso -c 3.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips