Bug ID 441796: Running hsb_snapshot on 6900 causes watchdog reboot

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
11.2.1, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Opened: Dec 30, 2013

Severity: 5-Cosmetic

Symptoms

When you run hsb_snapshot or qkview from the command line, this may cause a watchdog reboot. One or more messages similar to this appear in the log: info kernel: Program hsb_snapshot tried to access /dev/mem between 164e6b000 and 164e6c000.

Impact

System reboot.

Conditions

Running qkview or hsb_snapshot from the command line.

Workaround

Do not run qkview, or follow the workaround procedure in SOL10052

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips