Bug ID 442026: Portal access wizard throws 'General Database Error' on other partition

Last Modified: Mar 12, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9

Fixed In:
11.6.0, 11.4.1 HF4, 11.4.0 HF8

Opened: Jan 02, 2014
Severity: 3-Major
Related AskF5 Article:
K15238

Symptoms

If you switch into a partition other than 'Common', and attempt to create a Portal Access resource using the Wizard, you receive a 'General Database Error', and the apmd and/or apd might restart. If you go to the 'Common' partition, you can create a Portal Access resource with a Wizard without issue.

Impact

Cannot create a Portal Access resource using the Wizard. The apmd and/or apd might restart.

Conditions

Only happens on partition other than 'Common'.

Workaround

On a partition other than 'Common', do not use the Wizard; configure related objects step by step individually.

Fix Information

You can now use the Wizard to create a Portal Access resource on any partition.

Behavior Change