Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP AAM, AFM, APM, EM, GTM, Link Controller, LTM, vCMP, WAM, WOM
Known Affected Versions:
11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6
Opened: Jan 07, 2014 Severity: 4-Minor Related Article:
K15084
Updating user properties results in 'error occurred' when limiting httpd to AES_256 ciphers.
The system presents the following error: An error has occurred while trying to process your request." page when attempting to update a user from the 'System :: Users : User List' menu.
This occurs when the configuration limits ciphers used by httpd to AES_256.
Although the error is largely cosmetic as the update is still applied to the user, you can prevent this error by installing the JCE files (local_policy.jar and us_export_policy.jar) to /usr/java/jre6/lib/security/ and then rebooting the BIG-IP system. By default, the use of AES_256 ciphers by the JRE requires the installation of JCE Unlimited Strength Jurisdiction Policy Files (see http://docs.oracle.com/javase/6/docs/technotes/guides/security/SunProviders.html#SunJSSEProvider), which are available here: http://www.oracle.com/technetwork/java/javase/downloads/jce-6-download-429243.html.
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