Bug ID 442393: Citrix session stays active after logout from APM webtop. User can't reconnect to his apps.

Last Modified: Feb 13, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4

Fixed In:
11.6.0, 11.5.1 HF5, 11.4.1 HF6

Opened: Jan 07, 2014
Severity: 3-Major
Related AskF5 Article:
K15171

Symptoms

A Citrix session stays active after the user logs out from an APM webtop. The user then cannot reconnect to his apps.

Impact

Citrix session stays active after logout from APM webtop. User can't reconnect to his apps.

Conditions

IE 8 non-compatibility mode

Workaround

Clear browser cache before logging out from APM webtop

Fix Information

APM will now attempt to terminate Citrix session when user logs out of APM Webtop.

Behavior Change