Bug ID 444767: Issues with Outlook Web App through APM Portal Access only on InternetExplorer11

Last Modified: May 07, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1

Fixed In:
14.1.0

Opened: Jan 17, 2014
Severity: 3-Major

Symptoms

Access to Office365 Outlook Web Access services using Portal Access is broken for HTML5-supported browsers. The user is redirected to the APM Logout page after successfully logging in to Office365.

Impact

User cannot get access to Mailbox in Office365 Outlook Web Access through Portal Access using HTML5-supported browsers.

Conditions

The issue occurs when user accesses Office365 Outlook Web Access application through APM Portal Access using Internet Explorer 11.

Workaround

This example iRule disables OWA offline-caching support: when HTTP_REQUEST { if { [string tolower [HTTP::uri]] contains "/owa/manifests/appcachemanifesthandler.ashx" } { HTTP::respond 404 } }

Fix Information

Portal Access now removes references to a HTML5 offline cache manifests when rewriting HTML pages. This change prevents web applications from loading such manifests.

Behavior Change