Bug ID 445483: SSO does not work with Password with '+' character for Citrix Storefront integration mode

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4

Fixed In:
11.6.0, 11.5.5

Opened: Jan 21, 2014

Severity: 4-Minor

Related Article: K14095701

Symptoms

A password containing a '+' (plus) character is not accepted, and authentication error is shown to the end-user.

Impact

Password with special character '+' can not be used.

Conditions

Virtual server is configured in Citrix integration mode. Storefront is configured in Passthrough gateway authentication mode.

Workaround

Use password with no '+' character.

Fix Information

Accept password with '+' character correctly.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips