Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP Install/Upgrade, LTM
Known Affected Versions:
10.0.0, 10.0.1, 10.1.0, 10.2.0, 10.2.1, 10.2.2, 10.2.3, 10.2.4, 11.0.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.5.1 HF1, 11.6.1 HF1, 11.5.1 HF2, 11.6.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.6.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.1.0, 11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1
Opened: Jan 23, 2014 Severity: 4-Minor Related Article:
K15338
BIG-IP configurations fail to load after upgrading from version 10.x to 11.x/v12.x.
The configuration fails to load upon upgrade, and the system posts the error: BIGpipe unknown operation error: 01070712:3: Cannot use default monitor template (/Common/smtp) - ltm/validation/MonitorRule.cpp, line 351.
This issue occurs when all of the following conditions are met: -- Your configuration contains a pool that is monitored by the default SMTP monitor. -- You upgrade from BIG-IP 10.x to 11.x or v12.x, or attempt to load a BIG-IP 10.x user configuration set (UCS) on a BIG-IP 11.x/v12.x system.
To work around this issue, you can boot back to the BIG-IP 10.x slot and then create a new monitor that is based off of the default SMTP monitor. After creating the new monitor, you can assign that monitor to the desired Pool objects in place of the default SMTP monitor, and then proceed with the upgrade or UCS backup process.
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