Bug ID 445800: 10.x UCS load fails when smtp monitors default from a scripted monitor

Last Modified: Mar 21, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, LTM(all modules)

Known Affected Versions:
10.0.0, 10.0.1, 10.1.0, 10.2.0, 10.2.1, 10.2.2, 10.2.3, 10.2.4, 11.0.0, 11.1.0, 11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4

Opened: Jan 23, 2014
Severity: 4-Minor
Related AskF5 Article:
K15338

Symptoms

BIG-IP configurations fail to load after upgrading from version 10.x to 11.x/v12.x.

Impact

The configuration fails to load upon upgrade, and the system posts the error: BIGpipe unknown operation error: 01070712:3: Cannot use default monitor template (/Common/smtp) - ltm/validation/MonitorRule.cpp, line 351.

Conditions

This issue occurs when all of the following conditions are met: -- Your configuration contains a pool that is monitored by the default SMTP monitor. -- You upgrade from BIG-IP 10.x to 11.x or v12.x, or attempt to load a BIG-IP 10.x user configuration set (UCS) on a BIG-IP 11.x/v12.x system.

Workaround

To work around this issue, you can boot back to the BIG-IP 10.x slot and then create a new monitor that is based off of the default SMTP monitor. After creating the new monitor, you can assign that monitor to the desired Pool objects in place of the default SMTP monitor, and then proceed with the upgrade or UCS backup process.

Fix Information

None

Behavior Change