Last Modified: Apr 10, 2019
See more info
Known Affected Versions:
11.5.1, 11.5.0 HF1
Opened: Jan 23, 2014
If the Secure Web Gateway database download fails, the system continues to retry the download. If you disable downloads in the GUI or disable downloads for urldbmgr in tmsh, the system continues to retry.
Retry will download again and there will be many messages in /var/log/apm.
When the user sets the status to false or disabled in GUI, retries do not stop in case of any download error.
To work around this problem, you must either: restart urldbmgrd, the database download daemon, from the command line or find and fix the root problem; sometimes this error occurs because the DNS server is not configured correctly.
If the Secure Web Gateway database download fails, the system no longer continues to retry the download.