Bug ID 445890: URLDBMGR download tries even after setting status to false

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.5.0

Fixed In:
11.5.1, 11.5.0 HF1

Opened: Jan 23, 2014
Severity: 2-Critical

Symptoms

If the Secure Web Gateway database download fails, the system continues to retry the download. If you disable downloads in the GUI or disable downloads for urldbmgr in tmsh, the system continues to retry.

Impact

Retry will download again and there will be many messages in /var/log/apm.

Conditions

When the user sets the status to false or disabled in GUI, retries do not stop in case of any download error.

Workaround

To work around this problem, you must either: restart urldbmgrd, the database download daemon, from the command line or find and fix the root problem; sometimes this error occurs because the DNS server is not configured correctly.

Fix Information

If the Secure Web Gateway database download fails, the system no longer continues to retry the download.

Behavior Change